Branch Manager

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About the position

We are seeking a dynamic individual to lead and manage our Twisp branch. Our ideal candidate will be a strong leader who is passionate about providing exceptional customer service as well as dedicated to creating a positive work environment for our employees and promoting their professional growth. This position will coach needs based selling, provide branch operational support, will work closely with senior management to develop and execute branch growth strategies, and is expected to demonstrate leadership and engagement in the community. If you are looking for a leadership opportunity with a growing financial institution, this may be the perfect opportunity for you! The Branch Manager is responsible for the overall operational and profitability of the branch by directing sales and business development, meeting operational objectives, and ensuring the branch achieves its annual goals. Duties include the management and leadership of employee development and engagement, continual coaching and performance management. The Branch Manager is responsible for prospecting and enhancing business relationships by identifying and referring sales opportunities for financial needs and presenting all options to the customer, following up as needed.

Responsibilities

  • Ensures that all customers receive the highest quality service, which promotes the retention of deposits and generation of operating income.
  • Manages branch as profit center by developing sales and revenue generating programs.
  • Creates branch sales plan, developing branch staff and sales activities to achieve branch sales and productivity goals.
  • Actively investigates opportunities for expanding market share and making Wheatland Bank more profitable.
  • Maintains active calling plan for Book of Business clients and prospects business calling plan of outside calls.
  • Fully cross trained with Deposit Relationship Manager for cash management and remote deposit capture.
  • Introduces and cross-sells new and existing Bank products, including obtaining deposits and selling non-deposit services.
  • Maintains customer relationships and ensures effective working relationship with other Bank personnel.
  • Manages short and long range planning efforts for the branch, including profit plan and capital budget.
  • Prepares and provides input to the preparation of reports, planning strategies, and budget goals and results.
  • Controls expenses to ensure the profitable operation of the branch.
  • Conducts customer calls and assists in establishing sales and service goals.
  • Maintains current knowledge of Wheatland Bank's and competitors' products and services, rates, and terms.
  • May provide credit services to customers in conformance with Bank lending policy and interest rate guidelines.
  • Coordinates collection efforts and ensures compliance with regulatory requirements.
  • Ensures compliance with audit requirements by communicating audit standards to staff.
  • Maintains active involvement in community affairs and coordinates branch advertising with Marketing Department.
  • Responsible for the maintenance and repair of the physical facilities and equipment of the branch.
  • Carries out supervisory responsibilities in accordance with the Bank's policies and procedures.
  • Participates in hiring and termination of employees and is responsible for employee performance appraisals.
  • Ensures adequate training is provided to staff and continuously evaluates training needs.

Requirements

  • A two-year college degree at a business or trade school and/or equivalent combination of education and experience.
  • Two to five years of similar or related experience, including time spent in preparatory positions.

Benefits

  • Medical, dental, vision, and life insurance.
  • Health savings account option.
  • Employee Assistance Program (EAP).
  • Health rewards program.
  • 401(k) retirement savings plan.
  • Discounts on banking products and services.
  • Paid sick, holiday, and vacation time.
  • Ability to participate in incentive plans.
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